Quick fixes can go a long way, but at times we do have to sit back and assess the deeper problems at hand so that the same problem will not reoccur. In many industries there is a work form called a CAPA that can be used to help reassess issues. These are usually filled out mindlessly, but the concept is powerful.
CAPA stands for “Corrective Action Preventive Action.” How can we use the concept of the CAPA to improve how we tackle life tasks?
Imagine a scenario with a flower vase is placed at the edge of a coffee table and a child running around knocks over the vase, spilling its contents, and leaving a mess.
In this example you can a) clean the mess and put the vase and flowers back on the coffee table or b) take a moment and see what you can do to make sure this doesn’t happen again.
Scenario A is the corrective action. In life and the workplace this occurs constantly. There is an issue, we face the issue and fix the problem. Once the issue is fixed we move on to our next task never really revisiting the issue. 3 months later we find out the flower vase has been knocked over again.
Scenario B is the preventative action. Taking a moment and reassessing the issue at hand. Maybe it’s not the best idea to leave a flower vase on a low kitchen table where children run around. Maybe children shouldn’t be running around in the first place. There are many ways to go about it, but in the end fixing the deeper seeded issue will not only resolve the issue at hand, but it may resolve other unforeseen issues.
In our last blog post we talked about time management. Scenario A is a quadrant 3 task whereas scenario B is a quadrant 2 task.
Invest your time wisely using the CAPA concept and watch the returns benefit your life or work. Tell us how you have used this concept in the past!